How can we help?
We are here to help you get the most out of DrySure. Browse the common topics below, or email us any time and a real person will reply, usually within 24 hours.
Email supportA note on safety
DrySure is a self-help and coaching app. It is not medical treatment and it isn't a substitute for a doctor or a treatment service.
If you drink heavily every day, talk to a doctor before you stop or sharply cut down. Stopping or cutting down suddenly after heavy daily drinking can cause serious withdrawal, including seizures.
Withdrawal symptoms such as shaking, sweating, confusion, hallucinations, or seizures are a medical emergency: call your local emergency number right away.
Find what you need
Whatever brought you here, there is a clear next step. Pick a topic to get going.
Contacting support
Have a question or need a hand? Email us and we aim to reply within 24 hours.
Account & subscriptions
For login, billing, or subscription questions, email us with your account details and we will sort it out.
Troubleshooting
A few quick steps clear up most hiccups. See the common fixes below before reaching out.
Deleting your account
Delete your account in the app under Account > My Account, or email us. See what is deleted and what is kept.
How account deletion worksShare feedback
We love hearing from you. Ideas and suggestions help shape where DrySure goes next.
One inbox for everything
Whatever you need, hello@drysure.app reaches a real person on our team.
Common questions
Quick fixes and clear steps for the things members ask about most.
Still need a hand?
Email us any time at hello@drysure.app and a real person on our team will reply, usually within 24 hours.